FAQS

faqs

What item support includes?

Each item purchased as a single product, Advanced pack and One Stop pack are supported by our team. Technical support includes the following:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with installation and demo data import
Can you help me with item customization?

We offer paid customization service that covers color scheme editing, custom block styling, site migration and server management. Normally we charge $8 per hours, but the price may change if additional programming and 3rd party modules customization required.

May I use the theme for more that one project?

You may use the theme for unlimited number of projects, both personal and commercial.

What is your refund policy?

Due to digital nature of the product it’s not possible to return the item to seller. Thus all sales are final and we do not issue refunds on items that have already been downloaded. If you’ve made a purchase and did not download the item refund will be issued per your request.